Organization billing
Set up your organization's payer, payment method, subscriptions, and invoice recipients.
Manage your organization's subscriptions, payments, and invoices under Organization Settings → Billing in Console. The owner and Billing Contact can manage billing.
Set up billing
- Open Billing → Details. Enter the legal payer, billing address, and tax registrations, then select Save changes.
- Open Billing → Currency and choose the invoice currency. Check regional billing for available payment methods.
- Configure invoice recipients under Billing → Contacts and assign the necessary finance permissions.
- Add a payment method or arrange invoice terms.
- Before purchasing, review the product, quantity, discounts, tax, and amount due under Billing → Pricing.
Reopen Billing → Details and Billing → Contacts to confirm the saved payer and recipients. Check the default method's status through payment methods. If a save fails, correct the displayed field error and inspect the saved record before submitting again.
Each organization has its own payer, invoices, allowances, and credit balance.
Charges
Subscriptions cover product access and member seats. Optional packages add capacity or support. Hosted Infra resources generate usage charges in addition to software subscriptions.
Annual software is prepaid; resource usage stays monthly. See bill examples for a combined estimate.
Finance tasks
- Change subscriptions or seats.
- Download invoices and receipts.
- Correct an invoice or review a credit.
- Resolve a failed payment.
- Request a refund or dispute a charge.
Contact billing@solarius.me first for a recognizable invoice issue. The chargeback policy explains how to coordinate an existing bank or provider claim.