Delete your Solarius account
Request deletion of a personal account while preserving organization continuity.
Account deletion removes a person's Solarius login and begins the applicable personal-data deletion process. Contact help@solarius.me to request it. Organization closure and subscription cancellation require their own review.
Prepare your account
Transfer ownership of every organization you own. Ask the relevant administrators to confirm that colleagues can continue to manage the business. Replace personal credentials used by automation through the affected product's credential procedure.
Retrieve personal information you need through data requests. For business records, obtain organization approval and use the appropriate export procedure.
Submit the request
Contact support from the account's address when possible. Identify the account, the organizations involved, and any ownership transfer already completed. If you cannot access the account, use account recovery to explain the verification problem.
Support will confirm the authorized scope and any blocker. Keep the case reference and completion response. Do not treat sending the request or being signed out as proof of completed deletion.
Organization data and retained records
An individual's departure does not authorize destruction of the business's records. Organization-owned resources and financial records follow the business's lifecycle and applicable retention requirements.
See the account and data deletion policy and privacy resource for the governing information. Use organization closure if the business also intends to retire the workspace.