Incident templates and saved updates
Configure reusable incident messages and apply them to responder updates.
Status supports two kinds of reusable incident message templates:
- Incident templates contain a title, initial message, and severity.
- Update templates contain a message and a target incident status.
Save a template
Save the current values from the form you are using:
- In the Declare incident form, enter a name under Save current values as template and select Save template.
- In the Post incident update form, use Save current update.
Template names must be unique. Applying a saved update cannot overwrite declaration-only fields, and vice versa.
Apply or delete a template
Choose a template from the picker at the top of the declaration or update form. To review or remove saved templates, open Incidents → Manage → Templates. Deleting a template does not affect incidents already created from it.