Status Legal and Policies
Status contracts, privacy, processing, retention, billing, security, and service policies.
Last revised: October 23, 2026
The instruments listed here apply to Status, supplied by Solarius B.V., within their stated hosted, self-hosted, or connected service scope. Contractual effect depends on valid incorporation, acceptance, and amendment under the applicable agreement and mandatory law. Privacy and Cookie notices describe processing and choices; they are not blanket consent or an independent expansion of contractual data-use rights. A revision date identifies the text and does not establish acceptance or amend an executed contract.
Product policies
| Policy | Scope |
|---|---|
| Terms and acceptable use | License, product use restrictions, authority, confidentiality, responsibilities, remedies, and disputes |
| Privacy | Personal-data categories, purposes, rights, and deployment boundaries |
| Data Processing Addendum | Instructions, safeguards, subprocessors, transfers, assistance, audits, and return or deletion |
| Retention and deletion | Product data classes, exports, closure, backups, holds, and completion |
| Billing and cancellation | Prices, meters, renewal, cancellation, refunds, and disputes |
| Security, service and support | Shared security responsibility, reporting, coverage, maintenance, escalation, and SLA interpretation |
| Cookies and browser storage | Product identifiers, purposes, lifetimes, and choices |
Common Solarius policies
The general policy directory supplies common service, safety, data, IP, and legal-request rules. Security disclosure and bounties share one reporting and authorization framework across products. Actual provider registers and transfer schedules are supplied through the DPA; a feature, region setting, or template does not establish a complete processing arrangement.
Use help@solarius.me for support, billing, misuse, or ordinary review; bugs@solarius.me for vulnerabilities and research scope; dpo@solarius.me for privacy and provider information; and legal@solarius.me for contracts and notices. Authorities use lawenforcement@solarius.me. The contracting address and identifiers are provided in the accepted order and legal record. Ordinary email is not an emergency service.